The problem
The best jobs come in while your hands are full. By the time you call back, the customer has phoned two other companies. The ones who did reach you described the problem in words, so you turn up without the right part.
The solution
- Your own website with a request form where customers describe the problem and add photos.
- One list of requests, quotes and jobs, with follow-ups so nothing is forgotten.
- Service and town pages so local customers find you, in one of four styles with the colours trades use.
What it changes
Fewer calls back to ask what the problem is.
Fewer requests lost while you were busy.
You arrive with the right parts because you saw the photos first.
Costs
A one-time setup and a monthly fee for hosting, updates and support, agreed with you after a demo.
Limitations
It does not do invoicing or payments. It works next to the job software you already use, such as Jobber, Housecall Pro or Tradify. Some customers will still prefer to call.