The problem
Calls come in while you’re working. Callers who reach voicemail often try the next company instead of leaving a message.
The solution
- Every missed call gets a text within a minute with a link to describe the job and add photos.
- The details land in your CRM or inbox as a new lead.
- You call back with the information already in hand.
What it changes
Less phone tag; call-backs start with the job details.
Fewer inquiries lost to whoever answered first.
Customers get an immediate, polite reply.
Costs
A business phone or texting service billed monthly, plus per-message fees and a one-time setup.
Limitations
Texting rules require consent and opt-out handling. Some callers will still prefer to wait for a call back.